A Mat For All Seasons (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
mechamummy) wrote2005-07-20 11:14 am
mechamummy) wrote2005-07-20 11:14 am
Entry tags:
It's been a while since we've had one of THESE posts!
My laptop's keyboard is broken. The CTRL key seems to be permanently stuck or something. So I called tech support and got the new Harry Potter book (yeah, I caved and got it) and a playlist of relaxing music ready. Surprisingly, I got a tech support guy within one minute.
Unsurprisingly, he wasn't much good at what he was paid to do.
Me: "Okay, so it's like my CTRL key is stuck. If I press, say, the B key in Microsoft Word, it'll bold the text instead of actually typing the B or whatever."
Him: "That's normal."
Me: "... what?"
Him: "If you have the CTRL key pressed that's what it will do."
Me: "But it's NOT being pressed! That's the point!"
Him: "That's normal."
Me: "Dude, WHAT? No it's not!"
Him: "Could you open some sort of text file, please?"
Me: "Okay. Notepad's open. I'll try typing 'word' in. W -- nothing happens. O -- it tries to open a file. R -- nothing happens. D -- nothing happens!"
Him: "Could you type in 'dell'?"
Me: "... yeah, srue. D -- nothing happens. E -- nothing happens. L -- nothing happens. L -- nothing happens."
Him: "Could you highlight it and press control C?"
Me: "Highlight what?"
Him: "The word."
Me: "There is no word. That's the point!"
Him: "Wait... what?"
At this point he finally got what I was saying. So he decided that I should manually reinstall the keyboard. In my efforts I managed to completely destroy the escape key and scrape the casing a bit. Finally he gave in and send a dispatch thing to the onsite technician, who should be coming within a week as per usual.
So any pertinent LJ things will likely be updated on my sister's computer whilst my laptop will only be good for listening to music and watching video files. Joy. Stay tuned next week when my hard drive will inevitably explode again!
Unsurprisingly, he wasn't much good at what he was paid to do.
Me: "Okay, so it's like my CTRL key is stuck. If I press, say, the B key in Microsoft Word, it'll bold the text instead of actually typing the B or whatever."
Him: "That's normal."
Me: "... what?"
Him: "If you have the CTRL key pressed that's what it will do."
Me: "But it's NOT being pressed! That's the point!"
Him: "That's normal."
Me: "Dude, WHAT? No it's not!"
Him: "Could you open some sort of text file, please?"
Me: "Okay. Notepad's open. I'll try typing 'word' in. W -- nothing happens. O -- it tries to open a file. R -- nothing happens. D -- nothing happens!"
Him: "Could you type in 'dell'?"
Me: "... yeah, srue. D -- nothing happens. E -- nothing happens. L -- nothing happens. L -- nothing happens."
Him: "Could you highlight it and press control C?"
Me: "Highlight what?"
Him: "The word."
Me: "There is no word. That's the point!"
Him: "Wait... what?"
At this point he finally got what I was saying. So he decided that I should manually reinstall the keyboard. In my efforts I managed to completely destroy the escape key and scrape the casing a bit. Finally he gave in and send a dispatch thing to the onsite technician, who should be coming within a week as per usual.
So any pertinent LJ things will likely be updated on my sister's computer whilst my laptop will only be good for listening to music and watching video files. Joy. Stay tuned next week when my hard drive will inevitably explode again!
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"CompUSA -- Where America Gets Raped."
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